Medical Guardian Llc Review
Medical Guardian focuses on empowering seniors to live their lives without limits. This has been achieved with a company-wide brand evolution, inspired by market research and focused on Baby Boomers entering their Golden Years.
Their monitoring centers are CSAA Five Diamond certified, ESA Security certified, and UL listed. They also offer a cellular option for those with no land-line.
Founded in 2005
The company has an extensive range of devices, including in-home systems and a mobile device with fall detection. The devices connect to a monitoring center that can send help if needed. They also offer a cellular option, which is useful for people who don’t have traditional land-line phone service.
The medical alert company has won a number of awards for its products, customer service and workplace environment. It was named one of Philadelphia’s best places to work by the Philly Business Journal and earned a Silver Stevie award for sales and customer service in 2022. Its innovative products and technology have made it a leader in the personal emergency response industry.
Medical Guardian’s equipment is well-known for its high signal range and long battery life. Its monitoring center tests the base station every month and replaces a pendant when it runs out of batteries. It also offers a flexible monitoring contract that allows customers to cancel at any time.
UL-certified monitoring center
Medical Guardian’s monitoring centers are UL-certified, which means that they have been found to be reliable and use quality equipment. They also have energy backups to ensure 24/7 service. In addition, their devices are stylish and easy to use, which makes them an attractive option for many seniors. Medical Guardian also offers a one-year warranty on all equipment and accessories.
Their devices are designed for in-home and on-the-go use. They connect to the monitoring center via a cellular connection and can be used with or without a landline. In addition, they can be used with their MyGuardian web portal and mobile app to allow loved ones to locate users or view activity monitoring.
The company’s customer support is rated highly and its rates are competitive. However, some customers have reported issues with canceling their subscription or receiving unwanted calls. Others have reported that the company is unresponsive to complaints on social media. These reviews should be taken into account when choosing a medical alert system.
One-year warranty on devices and accessories
Medical Guardian offers a variety of home and mobile alert systems. Its cellular and landline systems can be paired with a range of accessories, including a wearable button that lets users connect directly to a 911 dispatcher in the event of a fall. It also allows users to create a Care Circle, which includes in-home caregivers or family members who can receive notifications if the user is in distress.
alarm for elderly falls The company’s plans do not include long-term contracts, but they do require upfront device costs and activation fees. They also offer a $6.99 per month equipment protection plan that covers the cost of replacing devices damaged by normal wear and tear or accidental damage.
Customer support is available by phone and online chat. The website features a step-by-step guide to setting up and using devices. There are also articles on managing medical alarms and a comparison tool to help consumers choose the right system for their needs.
Reliability
Medical Guardian is one of the top-rated medical alert systems in the industry. Its devices operate on the cellular network and have excellent range. They also provide a variety of add-ons that are useful for caregivers.
The company has a UL-listed monitoring center and Five Diamond certification from the TMA (The Monitoring Association). The service uses a nationwide cellular network and offers both in-home systems and mobile options. It also provides a lightweight pendant and a smartwatch for on-the-go use.
Its reliability is reflected in its good BBB rating and a number of positive reviews, although some users have complained about the company’s customer service and difficulty canceling their services. Some even claim that the device was kept charging after they attempted to cancel the subscription, despite never being used or activated.
Medical Guardian’s monitoring centers are US-based, which may improve response times and accessibility. However, it is important to consider other factors when selecting a system, such as cost and features.
