Bay Alarm Medical Review

Bay Alarm Medical offers traditional in-home medical alert devices that work with landlines or cellular no-phone line options. They also offer in-car medical alert devices with GPS locating and automatic crash detection.

They have a one-time device purchase option instead of leasing on-the-go equipment, and they offer bundle packages as well. Their devices are compatible with a variety of cellular providers, including AT&T and Verizon.

Features

Bay Alarm Medical is a medical alert system company that offers home and on-the-go protection options. Its products focus on the core of getting help quickly with a single push of a button. It has three 24/7 call centers and is TMA Five Diamond certified. It also offers a free 30-day trial and smart pricing options.

The company’s in-home medical alert systems come with a device that plugs into the wall and a pendant or wristband to wear around your neck. The device looks like a small answering machine and requires an active landline phone jack. It can be connected to up to four wireless help buttons.

Bay Alarm Medical also has a mobile alert system that works on the AT&T 4G LTE network. It doesn’t require an existing AT&T account and cellular service is included in the monthly cost of the device. The device can be used in or out of the home, and caregivers can track its location using a free mobile app.

Pricing

Bay Alarm Medical is well-known in the industry because their mobile and in-home medical alert systems perform to top-tier industry standards. They also offer competitive and transparent pricing and honest-to-goodness terms and conditions.

They offer a number of package options that include an in-home landline base unit, cellular connectivity, and a variety of paired pendants. In addition, they offer a lockbox that allows emergency responders to enter a home without breaking down a door or harming the person inside.

Another great feature is their lack of hidden fees. They emphasize that all costs are presented upfront and clearly listed during the checkout process. They also offer a risk-free 30-day trial and free return shipping. They also do not require long-term contracts, which is a big plus for families. Lastly, they have a beautiful website that makes shopping easy and enjoyable. This is not an experience that most families look forward to, but Bay Alarm Medical has done their best to make it as convenient as possible for customers.

Customer service

Bay Alarm Medical has excellent customer support and a wide variety of packages to choose from. It also has a 30-day risk-free trial period and offers free shipping for returns. Its monitoring personnel can speak with users in 170 languages.

Its monitoring service meets top-tier industry standards and is backed by two US-based call centers that are duplicated for redundancy. Its systems include landline and cellular options and include fall detection and GPS location tracking on mobile systems.

Bay Alarm Medical’s devices are easy to install and offer great value for your money. They are also backed by a US-based emergency response center and a 30-day money back guarantee. In addition, the company provides a mobile app that allows caregivers to track a user’s location and activity and has a number of accessories including fall detectors and GPS-enabled wearables. The company does not require a contract and you can cancel at any time as long as the equipment is returned in good working condition.

Warranty

Bay Alarm Medical offers a variety of home and mobile systems, with different add-on accessories to meet users’ unique needs. Their streamlined in-home options include a basic system that doesn’t require a landline, as well as a cellular option that works on 4G LTE AT&T networks. Users can save money by bundling both home and mobile devices together in one package. They also offer seasonal promotions and discounts.

The company’s equipment is backed by a lifetime warranty against manufacturer defects. Personal Alarms for elderly The company also provides a protection plan that allows customers to receive a free system replacement once per contractual year and a 50 percent discount on accessories.

The company’s in-home system includes an alert button that lights up blue and calls the emergency call center with a single press. The device looks like a small answering machine and plugs into any standard power outlet. Users can also get a wall button, which is waterproof and highly adhesive.