How to Choose the Best Medical Alert System

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In-home and on-the-go systems that use cellular networks to connect you with an emergency response person are more common than ever. Some devices include add-on services like medication reminders, family caregiving tools and GPS tracking that can help you feel more independent.

Most medical alert companies offer a money-back guarantee, so try out a device before you commit to a monthly subscription. Look for a plan that offers the features you need, such as two-way communication and GPS location tracking.

Two-Way Voice Communication

Having 2-way voice communication is one of the most valuable features for medical alert users. This allows the user and their caregiver to communicate with each other and confirm that help is on its way.

If the user is incapacitated, this feature helps them stay calm while a representative contacts 911 and other emergency services. Additionally, the 2-way communication feature can be used by family members to check in on their loved ones’ status.

Most brands have bundled packages that combine an at-home system with an on-the-go device at a discounted rate. While a bundled package is a convenient option, you should make sure that the devices and other included features are the right fit for you.

Lively offers cell phones that double as medical alert systems, including the Jitterbug Smart3. The upfront equipment fee is $150, but the monthly monitoring fee starts at $15, which is cheaper than the typical on-the-go medical alert device.

Additional Help Button

Most medical alert systems offer a wearable emergency help button that you can wear as a necklace or bracelet and which connects to the base unit so that you can call for help even if your phone is out of range. Some brands also offer wall-mounted help buttons for extra protection in high-risk areas. Depending on the company, these may cost a one-time fee or a monthly fee.

Many medical alert device companies offer add-ons, such as medication dispensers that automatically dispense pre-set doses of medications for those who have trouble remembering to take their own pills. Others have programs that allow seniors to schedule virtual doctor visits.

Evaluate the options and choose a device that suits your needs and budget. Ensure that the device you choose is certified by a third-party organization and has a good Better Business Bureau rating.

GPS Tracking

The best medical alert systems use GPS tracking to locate a user and send emergency responders to their location. Some devices also feature fall detection, which can be lifesaving for seniors who live alone.

Most of the devices tested by our Reviews Team come with a lightweight, wearable help button that connects to the monitoring center. These buttons are available as necklaces or bracelets and include features like automatic fall detection, allowing users to stay safe at home and on-the-go.

Before purchasing a medical alert system, it’s important to evaluate your needs and understand the costs. Look at a company’s website to see what add-ons are available and to check the pricing structure. You can also call customer service to ask about any discounts and promotions that may be running, which our Reviews Team has found are common around holidays. Some companies also offer a risk-free trial period, which is an excellent way to test out a device without any commitment.

No Contracts

Choosing a medical alert system can be an overwhelming experience, particularly with the wide variety of options and service fees. Thankfully, there are a number of no-fee systems that provide important safety features.

Whether you prefer an at-home base station, wall button, or a mobile option that works over a cellular network, the devices can be customized to call up to four contacts in a specific order and 911 as a last resort. Some even allow caregivers to remotely access a user’s location and hear them speak through the two-way speaker on their device.

Many top medical alert companies offer sales around holidays like Memorial Day, Fourth of July, and Christmas to encourage customers to sign up for a contract. In addition, the Veterans Affairs office partners with several brands and offers benefits that cover medical alert devices and services. Those interested in a medical alarm that includes these benefits should contact their local VA office. Personal Alarms for elderly

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