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As part of the urgent need to respond to the COVID-19 pandemic, governments, healthcare providers, and businesses have looked to applications of Artificial Intelligence (AI) to compensate for the unavailability of human workers. This interest has renewed the debate regarding the use of AI for the automation of work, which has been described as Intelligent Automation (IA). A new dimension to this debate is whether COVID-19 will be the catalyst for higher IA adoption levels. This article reviews arguments in favour of COVID-19 increasing the level of IA adoption and possible counter-arguments. Key arguments in favour of increased IA adoption include consumer preferences changing to favour IA, increasing familiarity of IA technologies, and increased business confidence in IA. Counter-arguments include big data availability and reliability limitations, many tasks still favouring human skills over IA, the narrow capabilities of IA technologies, and a high availability of human workers. The article also discusses the implications of this debate for information management research and practice.The implementation of digital contact tracing applications around the world to help reduce the spread of the COVID-19 pandemic represents one of the most ambitious uses of massive-scale citizen data ever attempted. There is major divergence among nations, however, between a "privacy-first" approach which protects citizens' data at the cost of extremely limited access for public health authorities and researchers, and a "data-first" approach which stores large amounts of data which, while of immeasurable value to epidemiologists and other researchers, may significantly intrude upon citizens' privacy. The lack of a consensus on privacy protection in the contact tracing process creates risks of non-compliance or deliberate obfuscation from citizens who fear revealing private aspects of their lives - a factor greatly exacerbated by recent major scandals over online privacy and the illicit use of citizens' digital information, which have heightened public consciousness of these issues and created significant new challenges for any collection of large-scale public data. While digital contact tracing for COVID-19 remains in its infancy, the lack of consensus around best practices for its implementation and for reassuring citizens of the protection of their privacy may already have impeded its capacity to contribute to the pandemic response.Countries around the world have had to respond to the COVID-19 outbreak with limited information and confronting many uncertainties. Their ability to be agile and adaptive has been stressed, particularly in regard to the timing of policy measures, the level of decision centralization, the autonomy of decisions and the balance between change and stability. [https://www.selleckchem.com/products/i-bet151-gsk1210151a.html read more] In this contribution we use our observations of responses to COVID-19 to reflect on agility and adaptive governance and provide tools to evaluate it after the dust has settled. Whereas agility relates mainly to the speed of response within given structures, adaptivity implies system-level changes throughout government. Existing institutional structures and tools can enable adaptivity and agility, which can be complimentary approaches. However, agility sometimes conflicts with adaptability. Our analysis points to the paradoxical nature of adaptive governance. Indeed, successful adaptive governance calls for both decision speed and sound analysis, for both centralized and decentralized decision-making, for both innovation and bureaucracy, and both science and politics.Contact tracing apps are presented as a solution, if not the solution, to curb pandemics in the Covid-19 crisis. In France, despite heated public institutional debate on privacy related issues, the app was presented by government as an essential benefit for protecting health and lives, thus avoiding both politicians and citizens to feel morally responsible and looking guilty, and as essential to recover our freedom to move. However we argue that, while detection of cases have still not been reported after 10 days and one million app downloads - a situation comparable to Australia who launched its app a month before -, the adoption of the app generates important risks to our informational privacy, surveillance and habituation to security policies. It also may create discrimination, distrust and generate other health problems such as addiction and others as 5G technology continues to be deployed without prior impact studies. Finally the smartphone app against covid epidemics appears as an extreme case of the privacy paradox where the government plays on the immediate benefits and downplays long-term concerns while inducing a technology of self. Contact tracing apps may become an emblematic case for digital transformation and value changes in the western world.COVID-19 has radically transformed many aspects of human life and global society both now and for many years to come. A key aspect of the transformation has been increased digitalization and the accelerated implementation of previously predicted trends that have been discussed for many years in the information management literature. Human endeavour has encouraged us to adapt to the "new normal" through immediate necessity in areas such as work, education, healthcare, entertainment and leisure, and online commerce. This new environment has provided unprecedented opportunities for the information management research community to develop research that will have a significant impact on practice in these and other areas. We are essentially at the pinnacle of new developments in the digital space and must seek to develop exemplars that can help to signpost the future direction of digital global society for the benefit of all. Notwithstanding, the problems of digitalization have also been exacerbated and must be further understood and ameliorated in the post-COVID world. This paper examines opportunities and problems in information management brought about by the COVID-19 pandemic. It details implications for research and practice.As a new perspective in this era of infectious disease confronting humanity (that cannot be avoided), and in light of research done to date, this article identifies the importance of exploratory research on the business and social impacts of "collaboration systems" which include video conferencing tools - important IT applications for companies. The article proposes analysis integrating four research streams on the digital transformation of work styles through collaboration systems.